FAQ Tenants

Frequently Asked Questions - Tenants

SEARCH LISTINGS

You can search for properties using our interactive map by clicking on the SEARCH BY MAP link in the toolbar at the top of the screen.

Or, you can use the dropdown boxes on the homepage to search for listings in our “List View” format.
The ability to search for “New” listings is part of our “Advanced Search” functionality which is currently in development. Please watch for Facebook, Twitter and LinkedIn updates announcing the implementation of the Advanced Search tool.
The ability to search for listings which allow pets is part of our “Advanced Search” functionality which is currently in development. Please watch for Facebook, Twitter and LinkedIn updates announcing the implementation of the Advanced Search tool.
The Advanced Search feature is for tenants who are looking for a specific type of property or set of apartment features. Currently under development, the Advanced Search feature will allow you to filter search results to show rentals which match your specific needs and wants as opposed to much broader parameters like bedrooms, bathrooms and budget.
Report the listing to our fraud department immediately! Do not, under any circumstances, attempt to contact a landlord through a listing which you believe may be fraudulent. If you have been, or are now, in contact with a landlord who you believe may be an imposter, end all communication with them immediately!

To report a listing that you believe may be a scam, is misleading or contains inappropriate content such as sexist, racist or other discriminatory remarks, scroll to the bottom of the listing and click the "Report Listing" link in the bottom right hand corner of the page. An email window will open where you can detail and explain your concerns to our fraud department regarding any listing on our site. Our fraud team will review the listing and launch a formal investigation into the matter.

Please note that your identity will remain confidential at all times. We take security and content very seriously and promise to investigate each and every reported case as quickly and as thoroughly as possible. For more information or scams see the “Avoid Rental Scams” page in our Helpful Links section of the footer.

ACCOUNT PROFILE

You can add all kinds of contact information, address history, employment history, references and other information which is commonly requested from landlords such as if you own any pets, require a parking space or smoke.
No, you are the only one who can access your user account. The best way to ensure the ongoing security of your user account is to keep your login details private and confidential.
Click Login at the top of the screen. Enter your email address in the Email field below the “Account Login” heading and then click the "Forgot your email address or password?" link. A new password will be emailed to you which you can change after logging into your account.
We have a high number of listings for this location.
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